Technical and Sales Support Bilingual

Position: Technical and Sales Support Bilingual

Date posted: Mar 15, 2017

Purpose:

  • Provide Technical and sales support to Argo dealers and end users in French and English

 

Qualifications:

  • Strong technical understanding with small engines and / or lawn and garden equipment, motorcycles, ATV's or marine products.  Ability to commumincate fluently in french and english, both verbally and written

 

Responsibilities:

  • Answer calls and emails in a timely manner from argo dealers in related to mechanical vehicle issies inthe filed
  • Ability to problem solve and roubleshoot mechanical and electrical problems with Argo vehicles in a fast-paced work enviornment
  • Ability to read exploded parts diamgrams and electrical schematics
  • Familiar with common automotive technical terms and language. Ability to effectively deal with numerous problems at the same time
  • Provide support to regional and district sales managers.
  • Develop and present technical training programs to the dealer base and travel on an as needed basis. Communicate with major parts and component vendors.
  • Ability to operate Argo vehicles in varying types of terrain and weather conditions in a safe and effective manner.
  • Work evenings and weekends occasionally.
  • Keep accurate records of dealer technical issues in a database.
  • Strong verbal, written and computer communication skills.
  • Ability to work under pressure and meet deadlines.
  • Analyze and process warranty claims.

 

Key Competancies:

  • Integrity and Accountability
  • Motivation and Empowerment
  • Developing Talent
  • Building Alignments
  • Driving Results
  • Team Building

 

Please forward your resume to hr@odg.com

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